The ingredients in the Christmas Foodkit will remain fresh for up to 4 days from pick up/delivery.
Yes, provided that a valid Friends of Farro card number is entered at the time of purchase. Friends of Farro points will be loaded on the 1st day of the week of pick up/delivery of your Christmas Foodkit.
No, if you’re not going to be home at the time of delivery please ensure that you leave a chilly bin/bag in which we can place the chilled products. For security reasons, if you live in an apartment we recommend that you’re home at the time of delivery. Alternatively, please provide detailed delivery instructions so we can ensure your food kit is delivered safely.
Our Christmas foodkit is a full three-course meal that comes in 2 different sizes – Small (feeds 4 – 6) and Large (feeds 10 – 12). The meal includes a starter, 2 mains with 3 side dishes (2 for the small) and a dessert.
Yes, both the turkey and ham are free range/free farmed and NZ raised
Yes, included in your food kit are comprehensive step-by-step instructions which will make the entire cooking experience fast and easy.
If you’re missing an item in your food kit, please contact us immediately by using the contact us form. We will be delivering missing items up until 5pm on Christmas Eve, 24th December.
Yes, you will need:
- Salt & Pepper
- Grainy mustard
- White wine vinegar
- Olive Oil
Nothing, delivery is free of charge.
Yes, we’ll be delivering orders on the 20th, 21st, 22nd and 23rd of December. You can specify what date you want your food kit delivered at checkout.
Yes, you can pick up your food kit from either our Grey Lynn, Constellation Drive or Orakei store. You can specify which store and what date you’d like to pick up at checkout. There are selected dates in which you can choose from.
We deliver to the following postcodes:
|2016||East Tamaki Heights|
|2012||Half Moon Bay|
|2014||Half Moon Bay|
|1061||One Tree Hill|
|1011||Saint Marys Bay|
|0610||Te Atatu Peninsula|
|0602||Te Atatu South|
|0610||Te Atatu South|
|0612||Te Atatu South|
We can’t guarantee a specific time even when we use point to point courier, as there can be delays due to busy roads this time of the year.
We recommend that you allow for 400g per person for bone in hams and 250 grams for champagne or bone-drawn hams. For a more in-depth guide to finding the right ham for you, have a look at our ham guide.
No sorry, we’re unable to source organic ham in New Zealand but we do stock NZ-raised free-farmed ham.
Yes they do, but only small amounts.
Yes, all of our hams are free-range or free-farmed.
You can pick up your pre-ordered ham and pay for at any of our 6 stores. Just head to the butchery department and give them your name then head to the checkout to make payment.
Yes, you can specify your preferred pick up date at checkout.
Weighed items such as hams and turkeys may vary slightly at checkout. We endeavour to get as close to your requested weight as possible, but charges may vary slightly depending on the size of the ham or turkey
No, we don’t offer in-store glazing but we do offer a variety of glazes that can be purchased separately. For any ham purchased over 4kg, you will receive a free Farro ham glaze.
If you don’t manage to finish your ham there’s no need to worry. Soak a ham bag or tea towel in 5 cups of water and two tablespoons of vinegar, wring out any excess moisture then wrap your ham tightly and pop it in the fridge. We recommend repeating this process every 2 or 3 days.
If stored correctly, cooked and cured ham can last up to 2 weeks in the fridge.
We recommend that you allow for 500g per person.
Yes, all of our turkeys are free-range or free-farmed and NZ raised.
No, we’re unable to source organic turkeys in New Zealand.
You can pick up your pre-ordered turkey and pay for it at any of our 6 stores. Just head to the butchery department and give them your name then head to the checkout to make payment.
Yes, you can specify your preferred pick up date at checkout.
Turkey is best served fresh, if you have any leftovers we recommend that you put them in the fridge in an air tight container. If stored correctly, cooked turkey will last approximately 2 days in the fridge.
If stored correctly, cooked turkey will last approximately 2 days in the fridge.
We are currently only offering our most popular products for online shopping. There is still a wide range of products and essentials from each of our store departments available for you to purchase. If you can’t find it on our website, you will need to pop into your local Farro to purchase it.
You will receive a confirmation email when your order has been placed. You will also receive updates from the driver when they are 5 minutes away from delivering your order. You will even be contacted if they need to replace a product or choose a new flavour/ brand.
Yes. We are able to sell beer and wine, providing the customer has validated their age and is over the age of 18.
Yes. We are offering this service to our Auckland-based customers. You can enter your post code on our website to find out whether or not you live within the delivery boundary.
No. Unfortunately, you can’t use a Farro gift card for online purchase at this time.
There are limited numbers of places available in each slot for the same day delivery and customers need to have their baskets checked out up to 30 minutes before the slot they require.
E.g. If you want a delivery for 2-4pm, you will need to be checked out before 1.30pm.
If all of the delivery slots have already been taken up by other customers, the website will only show you the delivery slots that are currently available.
Due to the high demand we are currently experiencing, we are not accepting one-off bespoke hamper orders at this time. Please see our foodkit range either online or in-store. We are still accepting customised corporate or large hamper orders where you can select what product goes in your hampers. For corporate orders please contact [email protected]
Yes, but only Auckland-wide and we need to use point to point courier (more costly than standard courier). Preferably, someone will also need to receive the package in the recipient’s address to ensure the package is put in the fridge on arrival. If you’re not going to be home at the time of delivery please ensure that you leave a chilly bin/bag in which we can place the chilled products, please also leave detailed delivery instructions.
Our courier charges for hampers are as follows:
Auckland - $8.00
Auckland rural - $16.00
North Island - $15.00
North Island rural - $23.00
South Island and Waiheke - $25.00
South Island rural - $33.00
As there can be delays due to traffic, we can’t guarantee a specific time even when we use point to point courier.
We offer a range of foodkit to cater to various tastes and budgets, to view our foodkits, please visit our hampers page.
No, Unfortunately, we can only offer next day delivery. Delivery will be Monday to Saturday only
No, gift cards can’t be exchanged for cash nor will change be given for any balance remaining on the card.
The maximum value to which you can purchase a gift card is $1000.
We ask that you treat your gift card as cash, we cannot guarantee that we will replace a gift card if lost or stolen. If your gift card is lost/stolen please contact us immediately.
Our gift cards do not have an expiry date when issued.
$6.00, this includes tracking.
Yes, provided that you enter your card number at checkout. This does not apply to the purchasing of gift cards or pre-orders.