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An update on moving into Alert Level 2

An update on moving into Alert Level 2

From Thursday 14th of May, we’re moving to Covid-19 Level 2 and a little bit more normality. Thank you all again for your patience and understanding as we navigate through this together. Level 2 doesn’t mean too many changes for you at Farro, but we are happy to return to customer service at our butchery and deli counters, something we’re very proud to offer at Farro.

What you can expect in Level 2 at Farro:

Check-in continues - We will continue to ask our customers to check in before entering stores to help contact tracing.

Security at entry - We will continue to have security in-store to monitor the number of customers in-store until further notice.

PPE Masks and Gloves - Our teams will continue to wear masks and gloves. The protective checkout screens will also remain. For customers, hand sanitiser is available on entry and at checkout for you to use.

In-Store Tastings - We will still be refraining from any in-store tastings.

Shop together - We will be allowed to let people shop as couples or with other family members.  

Open Counters - We will open Butchery and Charcuterie. The lunch cabinet will continue as a self-service cabinet.

For more information, please refer to our FAQ's